Enterprise-grade security for research management
Universities entrust SkillsForge with the management of critical postgraduate researcher information, research administration processes and institutional data.
Security, resilience and compliance are fundamental to how SkillsForge is designed, developed and operated. Our cloud-based SaaS platform is trusted by universities internationally and is supported by robust information security, operational monitoring and business continuity processes.
Information Security
SkillsForge operates an Information Security Management System (ISMS) independently certified to ISO/IEC 27001, the internationally recognised standard for information security management.
Our ISMS covers the design, development, operation and support of the SkillsForge platform and is subject to regular independent external audits.
Secure Cloud Infrastructure
SkillsForge is delivered as a fully managed Software-as-a-Service (SaaS) platform.
Our production environment is hosted within Amazon Web Services (AWS) using enterprise-grade cloud infrastructure designed for high availability, resilience and security.
Data Protection & Privacy
SkillsForge is designed to support universities in meeting their data protection and privacy obligations across multiple jurisdictions.
Our platform supports compliance with:
- UK General Data Protection Regulation (UK GDPR)
- EU General Data Protection Regulation (EU GDPR)
- UK Data Protection Act 2018
- Australian Privacy Act 1988 (including the Australian Privacy Principles)
- South Africa’s Protection of Personal Information Act (POPIA)
We process personal data only under documented customer instructions and maintain appropriate technical and organisational security measures to protect institutional information.
Data Residency
Different universities have different regulatory and institutional requirements regarding where data is stored and processed.
SkillsForge can support hosting arrangements appropriate to institutional, contractual and regulatory requirements, including UK-based hosting where required. We work with customers to ensure hosting arrangements align with applicable privacy legislation and institutional policies.
Please contact us to discuss your organisation’s data residency requirements.